I LOVE your doll tights- how can I keep them looking great?
Just like human hose and tights, care must be taken when putting them on as they can snag or run. Hand wash tights, as needed, in cold water and line dry. Caution: Prolonged use of colored tights could discolor your dolls legs.
What size of doll will Purely Splendid jewelry and accessories fit?
Items are sized for the popular 18" brand name dolls - however not all 18 inch dolls are sized the same, and 1/4" difference can make a huge difference in fit. Please measure the neck, ankle, wrist, etc of your doll to ensure items will fit before ordering. Otherwise contact me to see if custom sizing is available.
2mm studs will fit any doll who has this precisely sized earring hole.
Many of the "Girl Doll earrings" and necklaces could look lovely on other sized dolls.
"Girl Doll & me" and "Earrings for me" will fit and can be used by humans who have pierced ears.
What is the best way to clean my Purely Splendid jewelry?
Jewelry items such as stud earrings, necklaces, chokers, bracelets, ankle bracelets and hair jewelry which contain rhinestones should only be wiped with a clean soft cloth. DO NOT use any cleaning solution, submerge in water or use jewelry cleaner.
Plain chains can be cleaned with jewelry cleaner. Chains with rhinestones or other decorations should only be wiped with a soft cloth.
Any questions about cleaning your Purely Splendid treasures, please ASK!
Is there an extra fee for custom orders?
Any Custom Order that you need without a 14 day advance notice will be considered a Rush Custom Order and MAY have an additional fee ranging from $10 - $25 depending upon my work load. HOWEVER any fees will be discussed up front so you know- please contact me and let's discuss.
To ensure you have your custom order in hand by December 24th, 2023 please place your order no later than October 27, 2023 otherwise I can not guarantee that you will have it in time for the holidays. Thank You!!
I just placed my order - how long before it will ship?
PLEASE NOTE - there will be NO SHIPPING between August 30 - September 9, 2023 Thank You!
Your treasures will be packaged with care and shipped 1 - 3 business days after payment has been confirmed unless it is a Custom Order. I can not guarantee when your package will arrive, but your items will be mailed with a USPS or UPS tracking number (within the US) so you can follow the delivery process. Other countries tracking will be offered if possible.
Do you accept returns?
There is a 7-day return policy, which means you have 7 days after receipt of your item to request a return. See our return policy for more details.
What about exchanges?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
I'm always excited when you release new items! How can I be the first to know?
Get the latest info! Sign up for updates, announcements and new releases ~ join the mailing list!